Customer Care 2018-01-22T17:07:41+00:00


Free Shipping – Up to 2 weeks

Shipped from the MMU Atelier in Japan
– Delivery is performed personally by your local Mail company in your country of residence.
– In the case of your absence at the time of delivery, a notice will be left in your mailbox.

Express Courrier – 2 to 3 days : 10€ (~12$)
Shipped from the MMU Atelier in Japan
– Delivery is performed personally by FEDEX or DHL in your country of residence.


MasterVisa Paypal
We accept Visa, MasterCard and American Express credit card payments as well as PayPal. We do not accept personal checks, money orders or direct bank transfers.
All payments processed through our site are handled over Secure Socket Layer (SSL)


If you are not completely satisfied with your purchase, for any reason, we will offer you a full refund within 30 days of purchase.


Need to make a change? At this time, we do not offer product exchanges. You may return your product within 30 days using our free returns option for a full credit and re-order your replacement item.

We will process your return within 7-10 business days of receipt and apply a credit to your original payment method. You’ll receive an email from us when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing cycle. We do not refund shipping charges.